Terms of Use

1. Scope and Acceptance

These Terms of Use govern your access to and use of ottobock.proklinik.com.tr. By visiting the site, completing our forms or using our content, you accept them.

If you do not accept them, please do not use the site.

2. Who Operates the Site

The site is operated by:

3. Not a Substitute for Medical Advice

Nothing on this site is medical advice, diagnosis or treatment. Articles about prosthetics, orthotics and rehabilitation are general information.

Do not change your treatment, stop using a medicine or device, or postpone an appointment on the basis of something you read here.

• Whether a product suits you is determined only by an in-person clinical assessment.
• User stories on this site are personal experiences; they do not mean you will get the same result.
• In a medical emergency do not use this site — call 112.

4. Using the Site

You may use the site only for lawful purposes and in line with these terms. The following are prohibited:

• Damaging the site or its infrastructure, overloading it or disrupting its operation.
• Attempting unauthorised access, circumventing security measures or reaching another person's data.
• Collecting data with automated tools (bots, crawlers, scrapers) without permission.
• Entering false, misleading or someone else's information into our forms.
• Copying content without permission and republishing it commercially.

5. Information You Send Through Forms

By completing a contact or appointment form you confirm that the information you give is accurate and your own.

Sending a form does not by itself create an appointment, a promise of treatment or a contract. Your enquiry reaches our team and we come back to you.

You do not need to send detailed health information through these forms; the contact details we need to reach you are enough.

6. Intellectual Property

All text, photographs, video, graphics, logos and page design on this site are protected by copyright and trademark law.

You may view and print this content for personal, non-commercial use. Any other reproduction, modification, distribution or republication requires our prior written permission.

Ottobock and the product names are registered trademarks of Otto Bock HealthCare GmbH.

7. Third-Party Links

The site may link to other websites. We are not responsible for their content, privacy practices or security.

Once you follow a link, that site's own terms apply.

8. Product and Price Information

Product specifications and price ranges on this site are for information and do not constitute a binding offer.

A firm price is given in writing after the chosen product, the scope of the fitting, current exchange rates and any social security contribution have been assessed. Manufacturers may change specifications without notice.

9. Limitation of Liability

The content is provided "as is". We do not warrant that it is complete, current and free of error at all times.

To the extent permitted by law, we are not liable for indirect loss arising from the use of, or inability to use, the site.

This limitation does not affect liability for intent or gross negligence, for injury to life or health, or any rights you have under consumer law.

10. Availability and Changes

We work to keep the site available, but maintenance, technical faults or updates may cause temporary interruptions.

We may change the content, the services and these terms without prior notice. The current version is always published on this page with its effective date at the top.

11. Your Personal Data

Why we process your personal data, who we share it with and what rights you have are set out in our Privacy Policy.

For the cookies and measurement tools used on this site, see our Cookie Policy.

12. Governing Law and Jurisdiction

These terms are governed by the law of the Republic of Türkiye. The courts and enforcement offices of Istanbul (Çağlayan) have jurisdiction over any dispute.

Visitors who are consumers may also apply to the Consumer Arbitration Committees and Consumer Courts within the applicable monetary limits.

13. Contact Us

For questions about these Terms of Use: